In this interview we sit down with Miriam Tcheng, a Resident District Manager for Aramark Healthcare+ who oversees food operations at CPMC in San Francisco. CPMC has six Byte Technology kiosks that they’ve placed throughout their healthcare campus, offering fresh food vending 24/7. They are located near cafes, in vending rooms, and within the mother baby area of labor and delivery. Byte Technology and CPMC have worked together for over five years and, as a result, Miriam speaks from years of experience.
In this interview we discuss how Byte Technology kiosks allow CPMC to:
- Provide 24/7 access to quality fresh food, snacks and drinks
- Extend the operations of their cafe operations without added labor
- Generate additional revenue of over $10,000 a month
“I don’t have to add any extra labor. It’s pure revenue coming out of the program. I easily bring in over $10,000 a month on these machines.”
By embedding using Byte Technology fresh food vending kiosks, CPMC drives additional high margin revenue, increases access to fresh meals and, ultimately, delivers customer happiness. They use the Byte Dashboard to make restocking and management of the kiosks easy, and ensure they are stocking items that people want.
Enjoy the interview and check out additional Byte Technology success stories here.